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B2B Customer Life Cycle Definition

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Customer Relationship Management (CRM) RFP Template (FREE sample)

Description: A Customer Relationship Management (CRM) system model embeds modules like Business-to-Business (B2B) CRM, Marketing Automation, Sales Force Automation, Customer Service and Support, Partner Management, Contract Management and Creation, Project and Team Management, Business-to-Consumer (B2C) CRM, Internet Sales, E-Mail Response Management, B2C Analytics and Business Intelligence, ther CRM-Related Application Areas, E-mail marketing, Customer reference, Commission management, Field service, Relationship capital management, Survey software, Sales proposal software, Product and price configuration, Web conferencing, Mobile computing, Channel management, Retail solutions, Technical Functionality and Support, Business Functionality, Technical Functionality, and Ongoing CRM Solution Support


Abstract: Business-to-Business (B2B) CRM. The Business-to-Business (B2B) CRM enables organizations to manage the whole customer/partner lifecycle and rapidly establish a selling channel, whether merely conventional or online through web-based applications (E-Sales)It encompasses modules from marketing automation to project execution, and contract management.. Marketing Automation. Marketing automation crea...

 

COTS Acquisition Process Definition and Application Experience

Description: Defining a systematic and repeatable COTS acquisition process (CAP). COTS Acquisition Process Method and References. Siemens COTS Acquisition Process Case Study. This paper introduces and describes a well-defined, systematic, and repeatable COTS acquisition process (CAP) and experience of using a tailored version of the process in a Siemens Business Unit.


Abstract: COTS Acquisition Process, CAP, COTS, Commercial-Off-The-Shelf Software, COTS Acquisition, COTS, Acquisition Process. A COTS Acquisition Process—Definition and Application Experience. by Michael Ochs, Dietmar Pfahl, Gunther Chrobok-Diening, and Beate Nothhelfer-Kolb. Defining a systematic and repeatable COTS acquisition process (CAP). Abstract. The use of Commercial-Off-The-Shelf (COTS) softwar...

 

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Abstract: Accounting Software RFP Template. General Ledger. Chart of Accounts. The Chart of Accounts is for all practical purposes the business managment system. If it is not set up properly so that revenues and costs are captured and segregated into the best suited categories, the financial statements produced will be useless.Chart of Accounts (Set Up). Chart of Accounts Set Up: The single most importan...

 

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Description: What is an Acquisition Plan (AP)? Acquisition Plan Definition: "An Acquisition plan (AP) is the comprehensive document that sets forth the acquisition strategy, defines the efforts required to implement it, and ensures coordination of all human and organizational resources involved in fulfilling the organization's needs in a timely manner and at a reasonable cost.". Who Should—or Shouldn't—Write the Acquisition Plan? When is a Written Acquisition Plan Required? Informal vs. Formal Acquisition Plan Template. How Does The Acquisition Plan Contribute to Acquisition Process Improvement? Writing an acquisition plan is a procedure referenced and defined by several software engineering (SE) standards (e.g., ISO/IEC 12207, IEEE 1062), software acquisition improvement models (e.g., CMMI for Acquisition [CMMI-ACQ]), and IT governance frameworks (e.g., CObIT) that organizations implement as part of their acquisition process improvement initiative. How to Write an Acquisition Plan? Acquisition Plan—Online Resources.


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Abstract: Analytical Hierarchy Process (AHP). Definition of AHP. Analytical Hierarchy Process (AHP) is an approach to decision making that involves structuring multiple choice criteria into a hierarchy, assessing the relative importance of these criteria, comparing alternatives for each criterion, and determining an overall ranking of the alternatives" as defined byDSS Resources. The concept of AHP was de...

 

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POGO Urges OSTP to Ensure that Agency Scientific Integrity Plans Include Contractors and Grantees

POGO is pleased to see that most federal departments and agencies have finally made public their draft or final scientific integrity plans in response to President Obama's March 2009 Memorandum on Scientific Integrity. However, POGO is concerned that several agencies have not included contractors or grantees in their plans. The failure to ensure the integrity of science performed outside the government but funded with taxpayer dollars is particularly troubling given that some of these departments or agencies—such as the Department of Energy (DOE)—rely heavily or nearly entirely on contractors and grantees for scientific research. .

14 Federal Agencies Fail to Fulfill the President's Directive: Billions in Taxpayer-Funded Science Not Included in Integrity Plans and Policies

The Department of Energy (DOE) and the Food and Drug Administration were two of 14 federal agencies that failed to set proper scientific standards for contract and grantee researchers, despite the fact that tens of billions of dollars in taxpayer money funds this science each year, the Project On Government Oversight (POGO) said in a letter sent today to the Obama administration..

POGO Supports DoD Effort to Redefine Commercial Items

The Project On Government Oversight (POGO) urges you to support the Department of Defense's (DoD) legislative proposal for the National Defense Authorization Act that will result in improved oversight of billions of dollars' worth of so-called "commercial" goods and services..

POGO Supports Proposed Defense Contractor Crime Reporting Rule

The Department of Defense (DoD) seeks input on a proposal to amend the Defense Federal Acquisition Regulation Supplement (DFARS) to expand coverage on contractor requirements and responsibilities with regard to the reporting of crimes committed by or against contractor personnel. .

POGO's Response to Professional Services Council Letter Regarding Reducing Civilian Workforce

Senators and Representatives recently received a letter from the Professional Services Council (PSC) responding to their letters to Secretary of Defense Leon Panetta, in they criticized the Department of Defense's (DoD) efficiency initiative, which aims to reduce costs by scaling back the civilian workforce to 2010 levels rather than compliance with mandates to reduce reliance upon contractors. We would like to offer some perspective on a number of points raised in the PSC letter..

POGO and Partners Strongly Support Passage of the DATA Act

We, the undersigned organizations, are writing in strong support of the Digital Accountability and Transparency Act (DATA Act), H.R. 2146, which is planned for a floor vote this Wednesday. The DATA Act is an important step towards improving federal financial transparency and would empower the public to better understand how their federal dollars are being spent. .

A Test Case on Sanctions?

If there's one thing most Americans support in foreign policy, it's sanctions against Iran to halt its alleged drive for nuclear weapons. From President Obama to Mitt Romney, Rick Santorum, and Newt Gingrich, leading candidates all want to put the economic squeeze on Tehran and to signal their support for Israel. President Obama recently announced he will ratchet up sanctions on the country's oil exports and declared a "national emergency" to deal with the Islamic Republic. The Senate will try to iron out its differences over anti-Iran measures in coming weeks, as bus stations around Washington, DC, are studded with advertisements questioning the President's resolve on the issue..

U.S. Wasting Billions on Over-Priced Service Contracts; Government Lacks Data to Make Informed Contracting Decisions, POGO Tells Congressional Subcommittee

The federal government more than doubled its spending on service contracts over the last decade, despite having inaccurate data on the "true" cost of those contracts—largely because of the misguided notion that outsourcing is more cost effective than using federal workers, the Project On Government Oversight (POGO) told a Senate subcommittee today..

POGO's Scott Amey testimony on "Contractors: How Much Are They Costing the Government?"

I want to thank Chairman McCaskill, Ranking Member Portman, and the Subcommittee for asking the Project On Government Oversight (POGO to submit written testimony about the important, but often ignored, issue of service contracting costs. Although there are many initiatives in place to cut federal agency spending and reduce the costs associated with the federal workforce, the cost of contractor services has escaped scrutiny. Such avoidance is extremely disturbing because the government annually spends more taxpayer dollars on contractor services than it spends on goods, over $320 billion and $210 billion in FY 2011, respectively. To put that level of spending in perspective, total contract spending was $205 billion in FY 2000, of which services accounted for $128 billion of the total..

Last Modified: Tuesday, August 28, 2012 9:25:11 PM



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